THE LUXURY MOBILE BEAUTY THERAPY SERVICE
TERMS & CONDITIONS
Site www.Blossomandjasmine.com is owned by Blossom and Jasmine Limited , registred office : 92 Powys Lane, London, N13 4HR. The company is registred in England with No. 06821014. Blossom and Jasmine Limited office is 1 Spencer Road, Cobham, KT11 2AF
Can I pay for my appointment at home in cash on the day?
No. We require full payment to be made by credit or debit card in advance of your appointment.
What information do I have to give to book an appointment?
In order for us to book your appointment, we require your full name and address, the address of the appointment if different, an email address and mobile telephone number. We also require your credit/debit card details. All your personal information is protected in accordance with the UK Data Protection Legislation (the Data Protection Act 1998).
Will I get a receipt or confirmation of the payment?
Yes. As soon as your payment has been processed you will receive a confirmation email to your nominated email address.
What if I need to cancel my appointment? You may cancel your appointment at any time up to 48 hours before the time scheduled for the appointment. To cancel an appointment, simply contact Blossom and Jasmine on 0845 269 5937. Any appointment cancelled or rescheduled less than 48 hours before the scheduled time for the appointment will not be refunded.
What if I'm running late for my appointment?
Late start of treatment will result in a reduction of treatment time.
What products will my therapist will use?
You can make a request for specific products by emailing us at info@blossomandjasmine.com or by calling on 08452695937. If you do not make a specific request, we will use our own recommended range of sumptuous products.
Can I have a beauty treatment and a massage by the same therapist?
Beauty treatments and massages can be performed by the same therapist.
Do you offer Gift Vouchers?
Yes, we offer a wide range of vouchers that can be tailored to suit the recipient's needs. Click on our Gift Voucher page to find out more.
Can I book an appointment for a friend as a gift?
Yes, as long as you have the time/date, full address details, contact number and email address, this is no problem and makes a very popular gift. Alternatively you can purchase a Gift voucher and allow them to choose the time/date and treatment for themselves.
I want to share my appointment with a friend – can I do this?
Yes. Up to two people can share the time with one therapist and split the cost. Any more than two people would be a party/group booking see our parties parties page for more information.
How long will my appointment take?
It depends on the treatment you choose, but the minimum appointment time is one hour. When you book your appointment you can see the time guidelines for each treatment; for certain treatments you can choose the amount of time you would like.
If I am not happy with Blossom & Jasmine therapist service or part of experience?
Although we are confident you will love our service, if you are not satisfied with our service for any reason please call us immediately to tell us why. Please call our office on 0845 2695 937 before your therapist has left to register any complaint.
What happens if my therapist can't make my appointment? In the event that the therapist is unable to attend your appointment, we reserve the right to appoint a suitably qualified substitute, approved by our team manager to perform professional services. You will be informed of this change as soon is possible by Blossom and Jasmine customer service
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